Shipping policy
Shipping Policy
Thank you for shopping with Aevitas Prosperum. We are committed to delivering your order in a timely manner. Please review our shipping guidelines below.
Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days after your order is placed. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Timeframe
After your order has been shipped, please allow 6 to 12 business days to fully receive your item. Delivery times may vary depending on your location, shipping carrier, and external factors such as weather or customs delays.
Total Time to Receive Your Order
From the date of purchase, you can expect to receive your order within approximately 7 to 15 business days (processing + shipping time combined).
Shipping Rates
Shipping costs will be calculated at checkout and displayed before you complete your purchase. Rates are based on your location and the weight of your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to update.
International Shipping
We currently ship to [insert countries you ship to, e.g., "select international destinations" or "worldwide"]. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These fees are not included in our shipping charges and vary by country.
Lost or Delayed Shipments
If your package has not arrived within the estimated delivery window, please contact us at aevitasprosperum@gmail.com with your order number. We will work with the carrier to locate your package and resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at aevitasprosperum@gmail.com. We will do our best to update the address before the order ships, but we cannot guarantee changes after processing has begun.
Contact Us
If you have any questions about your shipment, feel free to reach out:
aevitasprosperum@gmail.com
Let me know if you'd like to adjust the processing time, add specific countries, or include expedited shipping options!